DURATION OF THE STAY : The customer agrees for a fixed period and may not under any circumstances claim any right to stay in the premises, the confirmation email taking the place of the contract.
REQUEST FOR A RESERVATION : The stays are guaranteed only by the reception of the total amount due for your stay. To request a stay, you will be asked for an imprint of your bank card, which will be used as a deposit, which is a pre-authorization in the event of a problem. This pre-authorization is valid up to 7 days after your stay. Reservations for the property are subject to review and approval, i.e. customers may request to reserve provided they accept your terms (price, payment policy and cancellation policy), but the owner must still approve each reservation manually.
VALIDATION OF A RESERVATION : After making a reservation request, you will receive a payment request for the reservation by e-mail. You can follow the following payment instructions: CB, PayPal or bank transfer. Stays are guaranteed only by the reception of all the sums due for your stay.
ACCOMMODATION RULES : The total amount due for your stay must be paid at the time of confirmation of the reservation. it corresponds to 100% of the total price of the stay, it can be paid online with a Bank Card, a PayPal account, or by bank transfer. It is from the collection of the payment that your reservation will be firm. Payment of the settlement implies acceptance of these general conditions.
Payments are made using an encrypted connection to secure the transaction. The secure payment system allows you many means of payment, with the highest security standards to protect your bank details.
DEPOSIT : A deposit will also be requested, it will be established by a pre-authorization in the amount of € 500 from a credit card on our secure server without collection or direct debit, and will be returned to you within a maximum of 7 days after the end of your stay, according to the law in force.
TOURIST TAX : The tourist tax is established on people who are not domiciled in the municipality and do not own a residence there because of which they are liable to the housing tax. The tourist tax must be paid by the tourist who lodges in one of the following accommodation (Hotels, Furnished tourist accommodation, Campsites, Marinas, Bed and Breakfast ...). It is indebted to the host, who in turn will pay the final sum to the municipality or the community of municipalities.
For accommodation "Les Bruyères" classified 2 stars, the rates are fixed at 0.85 euros, per night and per person.
CANCELLATION BY THE CUSTOMER BEFORE THE START OF THE STAY : - Any cancellation must be notified to the owner.
- If the cancellation occurs 30 days or more before the start of the stay, the sums incurred are reimbursed up to 50% by the owner.
- If the cancellation occurs less than 30 days before the start of the stay, the sums incurred remain the property of the owner.
- In case of shortened stay, the price corresponding to the cost of accommodation remains fully acquired by the owner.
CANCELLATION BY THE OWNER : Before the start of the stay, if the owner cancels the stay, he must inform his client by email or, by default, by telephone. The customer, without prejudging recourse for compensation for any damage suffered, will be reimbursed immediately and in full for the sums paid.
ARRIVAL TIME : The arrival time is from 4 p.m., a secure key box is available for late arrivals. You will be given a 4-digit code before your arrival.
DEPARTURE TIME : The departure time of the cottage must be before 11am. In the absence of the owner, the bunch of keys must be replaced in the secure case.
HOUSEHOLD COTTAGE : The cottage is fully cleaned between each tenant, however tenants are asked to clean the appliances after they have been used. The cleaning of the premises is the responsibility of the tenant during the period of stay. It must be returned to the state where you found it. The tenant is asked to use common sense in the use of the various devices and furniture made available. If necessary, a cleaning kit is present in the cottage.
ART OF LIVING, USE OF PLACES : Respect for a certain art of living is required of all guests to guarantee the tranquility of the place and the comfort of its guests. Children inside and outside the accommodation are the sole responsibility of their parents or legal representatives. The tenant must ensure the peaceful nature of the rental and make use of it in accordance with the destination of the premises.
CAPACITY : This reservation is established for the number of occupants mentioned, i.e. 4 people. If the number of occupants is higher, the owner can refuse additional people or accept them at an additional cost. Any modification or rupture of reservation will be considered on the initiative of the tenant.
INSURANCE : The tenant is responsible for all damage caused by him. He is required to be insured by a resort type insurance contract for these various risks.
ANIMALS / CIGARETTE : - Pets are not accepted, except dogs of people with disabilities.
- The interior of the house is legally non-smoking.
INTERNET / WIFI : Wifi access is available free of charge. We will give you the name of the network and its access code before you arrive at the accommodation.
The user undertakes to comply with French law and in particular to:
-Do not use this access for the purposes of reproduction, representation, making available or communication to the public of works or objects protected by copyright or by a neighboring right, such as texts, images , photographs, musical works, audiovisual works, software and video games.
-Do not use Peer to Peer download software considered illegal on French territory.
-Do not consult sites which infringe on the dignity of the person, which have a child pornography or degrading character, incite racial hatred, constituting an apology for crime and violence.
-Do not divert, use or disclose electronic messages and do not install systems designed to carry out such interceptions.
PROMOTIONS : Take advantage of the automatic promotions offered by Audrey & Fred, you can benefit from a reduction of 10% on stays from the 7th night, or 10% on stays reserved at the last minute, 3 nights before your arrival.
These conditions of sale are subject to change at any time without notice. Acceptance and compliance with these conditions of sale are deemed to have been acquired upon confirmation of the reservation.
N° Siret 880388566 00015 Registre du Commerce et des Sociétés (RCS) Cherbourg-en-Cotentin